What to Expect at Your Pet's First Appointment
Knowing what to expect at your pet's first appointment can help make the process more pleasant for both you and your animal companion.
Step 1: Get Settled
Please arrive about 15 minutes early to fill out our New Patient Form. If you'd like to save a bit of time, you can complete the New Patient Form online in advance.
Step 2: Meet Your Veterinarian
A member of our team will review your pet's history and discuss their issues. You can ask any questions you want, and we'll dedicate time to provide answers.
Step 3: Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and treatment options. Your veterinarian will work with you to determine a treatment plan for your pet. We will also discuss and schedule any necessary rechecks at this time.
Financing & Insurance
At Veterinary Medical Associates, we want to ensure that pet owners never have choose between financial concerns and their pet's health. Click on the link below to view our financing and insurance options.
Learn More About Financing & Insurance
FAQs About Our Hospital
If your animal companion is a new patient at Veterinary Medical Associates you are bound to have questions. Please read through the answers to our FAQs below, to learn more about our hospital.
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What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
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Are there payment plans available for my pet’s care?
At Veterinary Medical Associates, we are proud to offer CareCredit and Scratchpay as financing options. They each offer an easy application process that will give you results in minutes.
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Will I be provided with an estimate of costs?
Our team will provide a good-faith estimate of the cost of services before treating your pet. Nonetheless, unforeseen circumstances may arise that impact your final bill.
We discuss our written estimate with clients before they leave our facility, and in some cases, we may require a deposit prior to any further treatment.
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Should I call ahead to book an appointment?
Yes, please contact us ahead of time to book an appointment to ensure we have room in our schedule to see your pet.
If your pet needs emergency care during our regular business hours, please call us right away.
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What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment for any reason, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
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What types of animals do you treat?
Our Modesto veterinarians care for all small domestic pets such as cats and dogs, and exotic pets such as birds, rabbits, reptiles, and rodents.
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Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs at our in-house pharmacy or via our online store.
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What are the fees associated with an emergency visit?
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
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Can you help with my pet insurance?
We are always happy to help clients fill out pet insurance forms. Please speak to our reception and administration staff when you are paying for your visit.
New Patients Welcome
Veterinary Medical Associates is accepting new patients! For over 50 years, our team has been setting the bar for exceptional veterinary care. Book your pet's first appointment today.
Hours
Saturday Appointments Available
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- Monday:08:00 am - 06:00 pm
- Tuesday:08:00 am - 06:00 pm
- Wednesday:08:00 am - 06:00 pm
- Thursday:08:00 am - 06:00 pm
- Friday:08:00 am - 06:00 pm
- Saturday:08:00 am - 01:00 pm
- Sunday:Closed
We may not always have a doctor on duty on Saturdays. In these cases, we are only open from 9:00am until 12:00pm for medication pickup.